The responsible thing
The simplest way to prevent problems down the road
A couple weeks ago, we took the truck in to get the serpentine belt changed.
It was getting worn out so we needed it done.
We brought it to the place that changes our oil.
I thought, it's a belt, they are mechanics.
What can happen?
This is where we go. I shake my head every time I see the store hours.
Right off, I should have known things were not going to go well.
I made the appointment and they knew the make, model, and year of the truck.
All is good.
We get there.
They change the oil and come tell us.
They got the wrong belt so we have to come back later.
Nothing to do around town, so we head home and come back.
Got it changed and the guy tells me how much it is.
I pay for it and he gives me the receipt and it is less than what I gave him.
So, he takes back the receipt and figures out the change, gives that to me without the receipt.
I am really starting to wonder about this guy.
Fast forward to one week later.
Kiddo had an orthodontist appointment.
On the way, the truck overheated and lost power steering.
Instead of her appointment, we went to the Toyota dealership.
The belt had shredded.
Our ONE WEEK old belt.
Plus, when it shredded, it came apart with enough force it bore into the crank shaft seal.
They are supposed to pay for Toyota fixing it and our rental(Had to rent a Tahoe).
Why is it, when you owe them you pay right now?
When they need to give you money back, it could be months before the cash gets here.